We accept returns on eligible items within 3 days of the delivery date. To be eligible, items must be unused, unopened, and in their original packaging with all seals intact.
Email debonsofrederick@gmail.com with your order number and the item(s) you'd like to return. Our team will send you a prepaid return label and instructions within one business day.
Once your return is received and inspected, we'll process your refund to your original payment method within 5-7 business days. You'll receive an email confirmation once it's issued.
Want a different scent or shade instead of a refund? Note it in your return request and we'll deliver the replacement as soon as your original item is received.
For hygiene reasons, opened fragrances, opened makeup, and any item marked "Final Sale" at checkout cannot be returned or exchanged unless the item arrived damaged or defective.
If your order arrives damaged or you received the wrong item, contact us within 4 days of delivery with a photo of the item. We'll send a replacement or full refund at no cost to you.
Our support team is happy to help with any return or order question.
Contact Support